Submit a Complaint

Please thoroughly review the options below to understand which entity is best equipped to support you as you raise a concern or complaint

School District or Charter School

To discuss concerns or file a complaint about student schedules, curriculum, graduation requirements, personnel matters, staff assignments, school policy matters, facemask requirements, vaccination requirements, gifted programs, or the promotion/retention of students, contact the district or charter school’s administration.

Dispute Resolution

Complaints about special education matters are handled by the Office of Dispute Resolution, a unit under Exceptional Student Services. The Arizona Department of Education cannot accept anonymous complaints, and sufficient contact information and some facts are required before ADE can open a formal investigation.

Office of Civil Rights

Allegations of discrimination, harassment, and specific issues regarding Section 504 of the Rehabilitation Act of 1973 are addressed by the United States Department of Education/Office for Civil Rights (OCR). OCR can be reached by phone at 303-844-5695 or by email at [email protected]

State Board of Education

To report immoral or unprofessional conduct by educators, contact the State Board of Education Investigative Unit.

Arizona State Board for Charter Schools

To file a complaint about general education matters in a public charter school, contact the Arizona State Board for Charter Schools.

Open Enrollment Complaints

To file a complaint about Open Enrollment in a public school district, use the Open Enrollment Complaint Process.

If you feel a district public school has violated Open Enrollment law, pursuant to A.R.S. § 15-816 and A.R.S. § 15-816.01, please fill out the above form. If your child attends a public charter school, they will need to contact the Arizona State Board of Education for Charter Schools.

All complaints submitted to ADE are not anonymous, and all contact information is required for ADE to investigate your complaint. ADE is unable to investigate complaints when it is unable to contact the complainant to get more information when required.