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HORNE: PROPOSED TITLE IX CHANGE WOULD DECIMATE WOMEN’S SPORTS

HORNE: PROPOSED TITLE IX CHANGE WOULD DECIMATE WOMEN’S SPORTS

Tue, Apr 11, 2023


For immediate release: April 11, 2023
Contact: [email protected]

Horne: Proposed Title IX change would decimate women’s sports

Federal proposal would allow transgender ID to trump biological sex

PHOENIX – Arizona schools chief Tom Horne says a proposed rule submitted by the U.S. Department of Education would decimate girls’ sports in public schools and is contrary to the original intent Title IX to provide a level playing field for women and girls to participate in team sports. The rule is also in conflict with Arizona law.

Arizona Revised Statutes 15-120.02 prohibits biological males from participating in girls’ sports sex except in limited coeducational situations.

The federal proposal would establish that public schools “violate Title IX when they categorically ban transgender students from participating on sports teams consistent with their gender identity just because of who they are.”

Horne stated: “This is not an LGBT issue. When I was in the Arizona legislature, I voted for every bill to extend civil rights to LGBT people. But permitting biological boys to compete in girls’ sports is extremely unfair, and in some cases, devastating to girl competitors.”

He added. “There are numerous news articles about girls who worked hard to excel in their sports, and then were devastated when they could not excel because they had to compete against biological boys, who have the advantage of male muscle mass and bone structure. If there were a sport for which male physical qualities were not an advantage, there would be no reason to divide boys from girls’ sports and they could have a mixed gender team. Otherwise, boys’ sports, need to before biological males, and girls’ sports for biological females.”

The federal proposal is subject to public comment. More information can be found here.

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HORNE: DEPT. OF EDUCATION WILL PICK UP PROJECT MOMENTUM FUNDING

HORNE: DEPT. OF EDUCATION WILL PICK UP PROJECT MOMENTUM FUNDING

Mon, Apr 3, 2023

Horne: Dept. of Education will pick up Project Momentum funding

School improvement program excels at raising student performance

PHOENIX – Arizona schools chief Tom Horne has announced that funding for Project Momentum Arizona will now be provided by the Arizona Department of Education after the recent decision by the Governor’s Office to reevaluate its role in that program. The department has signed a $10 million contract with Project Momentum to ensure the program continues and expands to more Arizona schools.

Horne said, “My job is to make sure student learning increases and test scores improve. Project Momentum Arizona has proven to be remarkably effective where it has been implemented. Every school in the Avondale Elementary District is now either rated A or B, and students in the Buckeye Elementary District outperformed the state average in the latest statewide achievement test. All other districts that use Project Momentum Arizona principles report similar success as well as improved teacher retention. Teachers want to teach and when they see students doing better year-to-year that is one of the strongest incentives to stay in the profession. Approving continued funding through the Department of Education was a very easy decision for me.”

Project Momentum uses several basic principles for school improvement that include aligning classroom instruction with the teaching methods that get the best academic results; providing time, training and support for teachers to use those methods; establishing high expectations for students and monitoring progress to ensure accountability.
 
Daniel Parris of Project Momentum added, “We are all extremely grateful to Superintendent Tom Horne for picking up the funding and the department’s incredible support of each of our participating districts.  This is simply about doing our best to improve academic outcomes for the children of Arizona.”
 

Horne: More money in the classroom improves student performance

Horne: More money in the classroom improves student performance

Tue, Mar 28, 2023

For Immediate Release: March 28, 2023

Contact: [email protected]

Horne: More money in the classroom improves student performance

Calls on bi-partisan support for better teacher pay

PHOENIX – State superintendent of schools Tom Horne today released a Department of Education study that demonstrates statistically that school districts that put a higher percentage of their budget into the classroom, primarily teacher salaries, do much better academically, compared to districts that have a higher percentage of their budget in other categories.

“We are going to undertake a major campaign to persuade districts to put a higher percentage of their budget in the classroom,” Horne said. “The data shows clearly that this has a positive academic benefit. “

The data is presented on graphs that represent large or very large districts and includes 74 percent of all students.

Going to the right on these graphs, shows districts that spend a higher percentage of their budget on the classroom. Going up the graph and shows passing scores. And the line switch shows the averages move dramatically up as one moves to the right, showing a very strong relationship between money spent in the classroom and good academic performance.

Horne has urged the legislature to pass Representative Matt Gress’s bill to use part of the budget surplus to give every teacher a $10,000 raise.

“No school can be better than the quality of the teachers in the classroom,” Horne stated. “The surrounding states pay more, and we lose good teachers to those states. We cannot afford to let this go on. “

Horne expressed profound shock that a number of Democrats in the legislature, and the leadership of the teacher’s union, opposed the bill to give every teacher a $10,000 raise. 

“If the public knew that a number of Democrats in the legislature, plus the leadership of the teacher’s union, opposed a $10,000 raise for teachers simply because the proposal came from a Republican, they would also be profoundly shocked. We should not let partisanship interfere with the steps we need to take to increase the academic performance of Arizona students, which is my sole overriding goal. “

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DEPARTMENT OF EDUCATION LAUNCHES “EMPOWER HOTLINE”

DEPARTMENT OF EDUCATION LAUNCHES “EMPOWER HOTLINE”

Thu, Mar 9, 2023

Department of Education launches “Empower Hotline”

Encourages reports of school lessons that detract from teaching academic standards

 

PHOENIX – Arizona schools chief Tom Horne has launched the Department of Education “Empower Hotline” so that Arizonans can report inappropriate public school lessons that detract from teaching academic standards. These include those that focus on race or ethnicity, rather than individuals and merit, promoting gender ideology, social emotional learning, or inappropriate sexual content.

The hotline provides the opportunity for constituents to provide feedback, concerns or complaints, which is a standard service offered by multiple government agencies and private-sector businesses. It is available at 602-771-3500. The phone line will be staffed during normal business hours, but after-hours phone calls will be accepted at any time and followed up appropriately.

Horne explained, “Some say critical race theory (CRT) is a graduate study, not taught in K-12 schools. The evidence is to the contrary. I have a list of 250 Arizona teachers who signed a shocking statement promoted by the national teachers’ union, that if critical race theory were banned, they would defy the law. They would not have signed if they were not already teaching it. They come from 25 school districts, including the largest ones. Teachers must teach academics, not use their power over a captive audience, to promote their personal ideology. That is unprofessional conduct.”

Horne added, “I promised to establish this hotline so that anyone could report the teaching of inappropriate lessons that rob students of precious minutes of instruction time in core academic subjects such as reading, math, science, history and the arts. That promise is being kept.”

“I believe we are all individuals, brothers and sisters under the skin, entitled to be judged by what we know, what we can do, our character, and ability to appreciate beauty,” Horne explained. “Race is irrelevant to anything. Critical race theory teaches the opposite, that race is primary. They divide students into ‘oppressors’ and ‘oppressed’ based on what race they were born into, which is irrational,” he concluded.

Tom Horne on CRT

Tom Horne on CRT

In the Summer of 1963, having just graduated from high school, I attended the march on Washington in which Martin Luther King gave his famous speech, saying he wanted his children to be judged by the content of their character rather than the color of their skin.  All of my life I have believed that we are all individuals, brothers and sisters under the skin, and that what matters about us is what we know and can do, and not what race we were born into. Students should be taught to treat everyone, regardless of race or sexual orientation, with dignity as individuals, and that race, an accident of birth, is irrelevant to anything. 

I am open minded about almost all political issues, but this belief is in the marrow of my bones and not subject to the slightest compromise.

In the Spring of 2009, to my shock, I discovered that there were powerful forces pushing the other way, treating race as primary. AS Superintendent of Schools, I became aware of ethnic studies in Tucson, including as an explicit part of the curriculum, Critical Race Theory.  I read all of their textbooks and curriculum.

 I read a curriculum from TUSD where a line is drawn down the middle of the page, one side people of color, the other side whiteness.  The whiteness side is all negative, such as "whites interrupt too much". The program specialized in racial stereotyping. 

Tucson students were taught the following definition of Critical Race Theory: “Unlike traditional civil rights, which embraces incrementalism and step-by-step progress, critical race theory questions the very foundation of the liberal order, including equality theory, legal reasoning, Enlightenment rationalism, and neutral principles of constitutional law.” As I read books on CRT, I found this definition in an early textbook on CRT, intended for the college level, but used by TUSD with high school students. 

Why would they teach students to oppose enlightenment rationalism? My dictionary defines the enlightenment as “a movement of late 17th and 18th centuries emphasizing reason and individualism rather than tradition.” The founders of the American republic were children of the 18th century enlightenment.

What is the psychology here?  Is the individualism and reason of modern society too much of a burden, and reverting to primitive tribalism, more comfortable for some? 

For about 10 years I was a lonely warrior against CRT.  Then, as CRT spread, the rest of the world caught up.  Christopher Ruffo, an investigative reporter, has documented over 1,000 cases of CRT in k-12 classes.  For example, a public school in Cupertino, Calif. required third graders to “deconstruct” their racial identities and rank themselves according to their “power and privilege.” (Third graders!)

CRT has distorted the meaning of the previously attractive word “equity”. To them, it means distributing benefits by racial percentages, rather than by individual merit. I quote from an article in Commentary Magazine: “Equity as equal outcomes disfavors equal opportunity.  Neither does it favor excellence springing from ambition, talent, and free competition of ideas… In the Age of Woke, achievement is not praiseworthy but proof of privilege and injustice.”

What about Arizona? It is an urban myth that CRT is a graduate course not taught in Arizona k-12 schools. I have, and will furnish to anyone who wants it, a public list of 250 Arizona teachers who signed a national teachers’ union document pledging, if a state discouraged teaching CRT, to defy the law.  They would not have signed the statement if they were not already teaching it.

The ASU School of education has a required course called TEL 215: Infant, Child, and Adolescent Development. The text for the course has a chapter called "Why White Parents Don't Talk About Race." The class discussion for this chapter includes how these future teachers should articulate how "white people are inherently racist" to their future captive audiences of young elementary students.

CRT is taught under different titles: “Power diversity” in Peoria; “deep equity” in Chandler, which spent almost $1/2 million, that should have gone to teachers’ salaries, to a CRT consultant; “social and emotional learning”, which included the following: “View the video on intersectionality …What is the privilege you hold?” The Baltz district in Arizona was the first in the nation to adopt the 1619 project, currently the primary source for teaching CRT. It teaches that Lincoln, the man who did more good for humanity than anyone in history by freeing the slaves, was a “racist.” He freed the Southern slaves unilaterally by the stroke of his pen against a lot of advice and opposition. He freed the rest of the slaves by pushing hard for the 13th amendment.

 A second example from the 1619 project: “The cruelties of capitalism come from the cruelties of the plantation. This is pure Marxism, ignoring that free-market economies free people from poverty, and socialist economies (the Soviet Union, East Germany, North Korea, Venezuela) create poverty.

 Third example: The Revolutionary War was not fought for life liberty and the pursuit of happiness, but to protect southern slave owners from British interference with slavery.  When a number of historians who specialize in that period wrote the NY Times that there was no historical evidence for this, the principal author of the 1619 project dismissed them as "white historians". 

 Let’s get one thing straight:

 NO ONE has EVER suggested that teachers can't teach about the horrors of slavery, Jim Crow, Oklahoma, or any other historical events of racism.  That is a straw man put up by CRT advocates to create an easy but fabricated argument to knock down.

 The parents who protested in massive numbers at school board meetings weren't making up an excuse because they like to protest.  They were protesting because, during COVID, teaching was largely online to students at home, the parents could watch, and they were profoundly shocked at what they saw.

That is one of the reasons I defeated an incumbent in a year when a number of Republicans lost.  The parents spoke.

Horne asks State Board of Ed. to strengthen operation of ESA program

Horne asks State Board of Ed. to strengthen operation of ESA program

Tue, Mar 7, 2023
ESA My Choice

For Immediate Release 
March 7, 2023
Contact: [email protected]

Horne asks State Board of Ed. to strengthen operation of ESA program

Improving services, changes to state law among factors

PHOENIX State schools chief Tom Horne has sent the State Board of Education four proposals for changes to the handbook regarding the administration of the Empowerment Scholarship Accounts (ESA) program. This is with an eye toward improving service for parents and students and to comply with updates to state law.

Horne said, “The mission of the Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. The four updates that I am asking the State Board of Education to consider for the operation of the ESA program ensure compliance with the original ESA law.”

The proposed updates cover four areas:

Allowable education-related expenses: This program is subject to audit and the Department is committed to ensuring that taxpayer dollars are being used only for educational purposes as authorized by the law.

Accreditation for tutors and teaching services: Currently, these services are intended to be provided by a person or facility accredited by an accrediting organization. However, in terms of facilities, this was not enforced in prior years. Because accreditation of facilities was not enforced in previous years requiring a college degree would be disruptive to parents and students.

Access to ESA funds and debit card use: There are four ways to arrange payments to vendors. One of these is debit cards. Contrary to some impressions, those who have debit cards and have been in compliance with the law, can keep them. However, debit cards create a much higher administrative burden than the other three methods of payment. As the program expands, issuing more debit cards would make it impossible to pay vendors within a reasonable amount of time. The department is recommending that it sticks only with those who now have debit cards and ask new ESA participants to use the other three payment methods.

Change to Third Party payment vendor: Many ESA parents have complained about the performance of Class Wallet. A Request For Proposal (RFP) for other providers is being prepared and the department expects to have a new vendor under contract near the end of May.

A copy of the email sent to ESA families and the State Board of Education is attached.

# # #

Critical Race Theory and Social Emotional Learning Explained

Critical Race Theory and Social Emotional Learning Explained

Tom Horne on CRT

CRITICAL RACE THEORY IS REAL, NO MATTER WHAT IT’S CALLED

Critical Race Theory (CRT) is being taught in many public schools. It’s not a myth, and it’s not just a college-level curriculum. It’s an ideology that can wear many different labels.

Because many CRT supporters recognize the CRT label carries negative connotations, efforts are made to use other terms or no terms at all. That leaves enough room to deny that something labeled CRT is taught.

All that matters is that the principles of CRT are conveyed to children, which is happening today because at the very least it permeates many colleges of education that produce today’s classroom teachers.

NOTE: There is no suggestion whatsoever that teachers should be hindered from teaching the accurate history of the United States. Students need to know about the flaws and failures as well as the successes of the U.S. This includes a clear telling of the terrible history of slavery, Jim Crow laws, the civil rights struggle and other events that are a part of our history.

What is CRT?

Critical Race Theory was started by a Harvard Professor,  Derek Bell in 1989, along with his students. They were explicitly opposed to knowledge and objective reason, on the grounds that those were just tools of white oppression. One of those students, Delgado, wrote a book explaining Critical Race Theory.  Here was his definition, its entirety, of Critical Race Theory:

“Unlike traditional civil rights, which embraces incrementalism and step-by-step progress, critical race theory questions the very foundation of the liberal order, including equality theory, legal reasoning, Enlightenment rationalism, and neutral principles of constitutional law.”

They are against Enlightenment rationalism. Go figure.

In reading the curriculum of Critical Race Theory, embedded in the Tucson Unified School District ethnic studies program, the above definition was taught to Tucson High School students in those words.

One of Bell’s students, Charles Lawrence III, developed a new definition of truth.  Another student complained about a reading assignment from another course that she regarded as offensive.  “I am  offended. Therefore these materials are offensive.” For Lawrence, this was a revelation. Objective truth, evidence, and logic go out the window.  If someone “feels” something is true, it IS true.

A key part of Critical Race Theory is the doctrine of intersectionality. Under intersectionality, the more minorities you could claim – such as Black, gay, female, transsexual, etc.—the more you were at the top of the intersectionality hierarchy.  If you were a white heterosexual male, you were  at the bottom of Dante’s hell, without any regard to your individual merit.

Another doctrine, DEI (diversity, equity, and inclusion) swept American campuses.  The words are the ultimate deception.  In ordinary usage, they are positive words.  But here is their meaning in critical race theory:

Diversity: Diversity treats racial groups as monoliths, exults stereotypes. Race becomes a proxy for worth.

Equity: Equity replaces the American regime of individual merit with group entitlement. Instead of encouraging individual creativity and performance, they simply seek equal results by race, which provides no incentive for individuals to work hard, be creative, or achieve.

Inclusion: This includes only inclusion of  those belonging to favored races.

CRT recognizes that racism is engrained in the fabric and system of the American society… CRT identifies that these power structures are based on white privilege and white supremacy… CRT also rejects the traditions of liberalism and meritocracy…

Since the term CRT is controversial and often avoided, look for these ideas embedded within lessons, books and general classroom interaction:

Oppressors or oppressed: where the oppressors rule society to benefit themselves. This is classic Marxism and causes division between people on racial and economic lines. The developers of CRT such as Ibram X. Kendi, Robin DiAngelo and others are explicit in their contention that white-skinned people – all of them - are oppressors.

Whiteness: a set of privileges enjoyed by white-skinned people and groups that is “invisible” to those privileged by it. (Neil Shenvi, “Antiracist Glossary”)

White privilege: a series of unearned advantages that are given to white people because of their whiteness. (Peggy McIntosh, “White Privilege: Unpacking the Invisible Knapsack”)

White Supremacy: any belief, behavior, or system that supports, promotes, or enhances white privilege. (Center for the Study of Social Policy, “Race Equity Glossary of Terms”)

This is a new definition, supported by CRT advocates to claim all white-skinned people are white supremacists. Authors Robin DiAngelo, and Ozlem Sensoy co-wrote Is Everyone Really Equal? An Introduction to Key Concepts in Critical Social Justice Education. This won the Society of Professors of Education Book Award in 2018. It’s found in many schools of education producing today’s classroom teachers.

On page 143 the authors write: ”When we use the term White supremacy, we are not referring to extreme hate groups or ‘bad racists’”. We use the term to capture the all-encompassing dimensions of White privilege dominance and assumed superiority in mainstream society.”

White complicity: because of white privilege and whiteness, white people contribute to ongoing systemic racism. (Barbara Applebaum, “Being White, Being Good”)

White Equilibrium: white-skinned people don’t even know they are privileged racists. (Robin DiAngelo, “White Fragility”)

White Fragility: the inability and unwillingness of white people to talk about race. (Robin DiAngelo, “White Fragility”)

The claim that CRT or its principles and elements is not part of any school curriculum in Arizona is false. It is being taught to children.

“SOCIAL EMOTIONAL LEARNING” AND CRT

Many schools use Social Emotional Learning (SEL) as part of the regular curriculum. This is wrong for a number of reasons:

  1. SEL is a gateway method – a “Trojan Horse” - to introduce the elements of CRT into the schools. Classrooms need to be a place where students learn how to read, write, do math, and understand history and the arts.
    According to the Collaborative for Social Emotional Learning (CASEL), “In the context of SEL, equity and excellence refers to every student—across race, ethnicity, family income levels, learning abilities, home language, immigration status, gender identity, sexual orientation, and other factors…” (casel.org “ In what ways does SEL advance equity and excellence”)
    It is irresponsible for schools to indoctrinate children on subjects that in many cases they are far too young to comprehend.

ADE strongly supports teaching students that value of character and emotional well-being and endorses the following elements from the Character Counts program:

Character Counts focuses on the values, attitudes, mindsets, and skills that assist each student reach his/her development and understanding of The Six Pillars of Character. Developmental outcomes embodied in the character dimension of the CHARACTER COUNTS! Student Development Workshop addresses all Six Pillars traits necessary in the development of a safe and caring learning environment.

The objective of this aspect of the CHARACTER COUNTS! Implementing a Six Pillar Culture Workshop is to help each student:

  • Develop moral character and commitment in its use
  • Improve decision-making qualities
  • Demonstrate integrity, honesty promise-keeping, and loyalty which are essential in relationship building and career readiness
  • Demonstrate respect for authority figures and others without regard to gender, race, religion, sexual orientation, or other distinguishing attributes
  • Make students accountable for their actions and the consequences of choices made
  • Increase cognitive skills related to being just and fair with others
  • Display compassion and a concern for the well-being of others
  • Demonstrate their civic duties and social responsibilities

Horne: School safety grants should prioritize police presence

Horne: School safety grants should prioritize police presence

Wed, Feb 8, 2023

Horne: School safety grants should prioritize police presence

Armed officers best line of defense against violence

School Photo
PHOENIX- As the Arizona Department of Education opens the latest round of School Safety Grant Program applications, Superintendent Tom Horne is urging schools to prioritize having armed officers from law enforcement or highly trained security providers on campus.

“Every school should have a law enforcement officer to protect students and staff, and this should be accomplished on an urgent basis”, Horne said. “Delay in implementing this goal could leave schools more vulnerable to a tragic catastrophe. Schools that currently have no armed presence yet submit grants applications that do not request an officer will not receive a recommendation from this Department to the State Board of Education.”

In recent weeks, throughout the Valley, there have been reported incidents of heightened school threats, real and fake weapons found on campus, and disturbing social media postings regarding school violence. Department staff have also received phone calls from teachers in a Phoenix-area high school district complaining of fights including one involving multiple students in which a female teacher was knocked down. This is a growing trend not just in Arizona but throughout the country.

Horne added, “I am a longtime supporter of each school having a counselor to help ensure the well-being of students. As a school board member in 1978, I was the only one to vote against a proposal to eliminate counselors from that district’s schools. Schools still ought to have counselors but providing a safe school atmosphere that requires an armed presence is the first priority.”

As part of the Department’s service-oriented mission, Michael Kurtenbach, the former Assistant Chief of the Phoenix Police Department, has been named the Director of School Safety. He will be assisted by former Phoenix Police Commander Allen Smith. The two will work throughout the state providing schools with resources and expertise to implement effective personnel and safety procedures. They will also assist school administrators in building trust with students to foster specific types of communication that help support a safer school environment.

Kurtenbach has more than 32 years of experience in law enforcement. He has served as Vice Chair of Terros Behavioral Services, Advisory Board Member of the ASU Center for Violence Prevention, Board Member of AZ Common Ground, and numerous law enforcement associations.

He attended the 2018 Anti-Defamation League National Counter Terrorism Seminar in Israel, and he has served as a grant reviewer for the U.S. Office of Justice Programs.

He has been awarded the Freedom Fund Award for Law Enforcement from the Maricopa County NAACP, the MetLife Foundation Community-Police Partnership Award, Hero Award from the Center for Neighborhood Leadership and multiple law enforcement honors including the Phoenix Police Department Medal of Valor, Distinguished Service Award, Community Based Policing Award, among many others.

Immediate Job Openings to be filled at “Arizona Education Job Fair & Career Expo” 

Immediate Job Openings to be filled at “Arizona Education Job Fair & Career Expo” 

Wed, Jan 25, 2023

For Immediate Release 
January 25, 2023
Contact: [email protected]

Immediate Job Openings to be filled at “Arizona Education Job Fair & Career Expo” 

Schools offering opportunities for educator and support positions

PHOENIX - Superintendent of Public Instruction Tom Horne is encouraging job seekers to explore exciting new career opportunities at the statewide Arizona Education Job Fair & Career Expo. The event hosted by the Arizona Department of Education (ADE) will be held on Saturday, February 4, 2023, from 8:00 a.m. - 2:00 p.m. at the Renaissance Phoenix Glendale Hotel.

“Arizona public schools are some of our state’s largest employers providing a wide array of career opportunities that many people may not even be aware of,” said Superintendent Horne. “Arizonans attending the fair will have the opportunity to explore and perhaps secure an excellent job where their skills can support public education throughout our state." 

At least 130 Arizona public schools will have recruiting booths at the job fair. Attendees will be able to speak with employers about open positions and learn more about the vast career opportunities and benefits available to school staff.  

The participating schools will be able to issue letters of intent and job offers to prospective teachers, and other new hires pending background checks. Representatives from ADE’s Certification Section will also be available to counsel attendees on becoming a certified teacher in Arizona. Convenient finger printing will be on site for interested applicants. 

To register for the Arizona Education Job Fair & Career Expo, please visit: Registration Form

Horne’s office approves nearly 25,000 overdue ESA requests from parents

Horne’s office approves nearly 25,000 overdue ESA requests from parents

Thu, Jan 12, 2023

Horne’s office approves nearly 25,000 overdue ESA requests from parents 

More than $22 million in delayed payments made to schools and educators

AZED Building

PHOENIX – The Arizona Department of Education has approved 24,366 delayed requests from parents seeking to participate in the state’s Empowerment Scholarship Account (ESA) program. Approval was also given for payments to schools and tutors who were owed a total of $22,234,151.48 going back to the second fiscal quarter of 2022.

The department also paid more than 1,500 tutors who had gone months without a paycheck and paid a small school that had explored getting a bank loan to cover expenses because their state payments had been delayed.

“When I took office, the commitment I made is that the Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. On my first day on the job, I demonstrated my resolve to fulfill that mission. Delays and inefficiencies of this kind are unacceptable and won’t be repeated,” Superintendent Tom Horne said. 

The department is also announcing that the ESA customer service phone lines at 602-364-1969 are now staffed every business day from 9 a.m. to 5 p.m. as opposed to the previously limited schedule of 10 a.m. to 2 p.m. The department is also preparing to hire more staff out of the state legislature’s specific appropriation for ESAs to fill positions and serve customers more rapidly.

For more information: azed.gov/esa